CNN
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It’s never fun to be locked out, whether from your home, your car, or a commercial plane.
A Southwest Airlines pilot ended up crawling through a cockpit window on Wednesday after a customer inadvertently locked the cockpit door, the airline said.
Passenger Matt Rexroad told CNN he was about to board a flight from San Diego to Sacramento when he saw the plane’s pilot crawling through a window.
“During the boarding process, while other customers and flight attendants were on board, a customer opened the forward lavatory door and inadvertently closed the cockpit door (which locked) during that the pilots who were to operate the flight were preparing to board the aircraft,” the airline said in a statement to CNN. “One of our pilots unlocked a cockpit window door and the flight took off as planned.”
Rexroad took pictures of the incident and posted them on Twitter.
“It’s unbelievable that this pilot went above and beyond to achieve this flight. We only left 8 minutes late. Impressive effort from Southwest Airlines,” Rexroad said.
In response, Southwest Airlines wrote on Twitter, “Well, that’s definitely something you don’t see every day.”